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Support

Support and Recovery

Use support for billing questions, access recovery, and report follow-up without exposing case details on shared devices.

Open the Analyzer

Recovery Guidance

Active sessions may display diagnostic metadata, processing summaries, and contact information. Avoid opening them on shared devices or during untrusted screen sharing.

If you need to continue from another browser or device, request a fresh recovery link so the older access path can be replaced in a controlled way.

Verification Requirements

When a saved session is reopened outside the trusted context, the linked delivery email may be requested before protected content is restored.

To issue a replacement recovery link, support should receive the Session ID or Case ID together with the linked delivery email address.

Contact

For billing questions, access recovery, or report follow-up, contact [email protected].