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Privacy

Privacy and Data Retention Policy

The platform is designed to analyze diagnostic captures while limiting long-term retention of raw upload material.

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Data Processing

Uploaded content is processed on the server and may use temporary working storage during processing.

Raw upload files are not intended for long-term retention after the analysis flow completes.

Data Retention

Only the metadata and delivery records needed for recovery, payment, reporting, audit, and support are retained.

That retained data supports session recovery, billing integrity, and follow-up when a customer returns to a case later.